Hospitality Positions - IEFP - Lisbon


We are looking for a pro-active, ambitious person, willing to work in a multicultural environment full of challenges!

What is your mission?

  • daily missions can vary depending on the needs of each given day, typicals tasks include;
  • Providing telephone support and direct phone calls
  • Answering guest queries via phone, chat or email
  • Visiting properties to inspect them to ensure they meet our quality standards
  • Assisting with the check-in of guests either at our properties in our offices
  • Coordinating with various suppliers such as maintenance technicians, electricians, plumbers, etc.
  • Organize and arrange specific services during events - catering, coffee breaks, etc.
  • Support in organizing and traveling
  • Invoicing support
  • Ensuring guest payments are up to date
  • Providing general administrative support

What do we need?

  • To be eligble for IEFP
  • A qualification in hospitality or tourism is desirable
  • Fluent in English & Portuguese
  • Good command of MS-Office
  • Excellent communication and interpersonal skills
  • Internal customer focus and management of relations with different departments: focus on solutions and employee/external visitors' well-being
  • Rigor, detail and quality orientation
  • Ability to prioritize work and handle multiple tasks simultaneously
  • Autonomous and problem-solving person

We offer:

  • Working in a market-leading organization
  • Competitive salary
  • Working in an international and fast-growing environment
  • Meal Card
  • Health insurance
  • Transport expenses
  • Friendly environment
  • Flexible working policies

Join us! Please send your cv to

Candidates that match the profile will be contacted within 2 weeks after sending the cv.

LovelyStay, the hospitality arm of OptylonKrea, is a market leading tech oriented short-term rental property manager. We have built an innovative and unique digital platform and algorithm, enabling us to deliver the most cost & time-effective and pleasant experience to both our property owners and guests.

OptylonKrea is an investment management and real estate development company that caters to the needs of international Golden Visa investors. With €1.7 Billion managed to date. We are operating in Portugal and Turkey. We have been the first to explore the Golden Visa eligible fund route in 2018 and we are currently leading that market segment with more than 200M under our advisory. In Portugal we have more than 100,000 sqm under development across the country. We are planning to expand and revolutionize the branded apartment industry with an ambitious and international project to be launched soon.

LovelyStay will be associated with a 150M Euro Venture Capital Fund aiming to develop more than 2,500 serviced apartments across Europe within the next 5 years. To accomplish this, we need to continue to focus on innovating and develop a sophisticated IT platform.

Get in touch with us if you want to join a vibrant, multi-cultural team that strive themselves to provide the best possible experience to our clients.