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Responsible disclosure

At LovelyStay, we take the security of our products seriously. We respond to security issues and concerns promptly while following the principles of coordinated disclosure of security vulnerabilities.

We ask the security research community to give us an opportunity to correct a vulnerability before publicly identifying or disclosing it. We are committed to address all security issues notified to us in a timely manner.

If you are a security researcher, please send us an email to with the details of the vulnerability you discovered, along with the steps you believe are necessary to observe the vulnerability. We ask you to please safeguard our users' privacy and data.

Thank you for helping us keeping our guest's holidays safe!